Introduction
Starting the DOT return-to-duty process can be overwhelming for CDL drivers. But what if the Substance Abuse Professional (SAP) you’re working with isn’t the right fit? Whether it’s due to scheduling issues, communication concerns, or simply a lack of progress—you’re not stuck.
Yes, you can change your SAP provider even after starting. However, the process must follow DOT regulations to ensure compliance with 49 CFR Part 40.
Here’s a clear, step-by-step guide to help you make the switch the right way.
Why Might You Want to Change Your SAP Provider?
There are several valid reasons drivers want to switch SAP professionals, including:
Delayed or inconsistent communication
Limited appointment availability
Lack of clarity on the return-to-duty steps
Mismatch in communication style or trust
A preference for online evaluations
Can You Legally Change SAP Providers?
Yes, but with conditions.
DOT guidelines do not prohibit changing SAPs, but they emphasize that the decision must not be made to avoid compliance or to shop for an easier recommendation. This means:
You must start over with the new SAP (they will conduct a full new assessment).
Your previous SAP’s records cannot be transferred to influence the new provider’s SAP Evaluation.
Steps to Change Your SAP Provider:
1. Stop Working with the Current SAP
Let your current provider know you’re discontinuing the process. No need to give long explanations—just notify them formally (preferably via email).
2. Find a Qualified DOT SAP
Choose a provider who is DOT-qualified and listed in the FMCSA Clearinghouse. At AACS Counseling, we offer licensed, certified SAPs with flexible online evaluations nationwide.
3. Complete a New Initial Evaluation
The new SAP will treat you as a fresh case. A full assessment is required—even if you were halfway through with your previous provider.
4. Follow the New Treatment/Education Plan
Even if it’s similar to the previous plan, you must complete the program recommended by the new SAP to move forward.
5. Complete the Follow-Up Evaluation
After finishing the treatment or education plan, your new SAP will conduct a follow-up session and (if compliant) issue a Return-to-Duty eligibility report to your employer and the Clearinghouse.
Important Considerations:
No transfer of notes or reports from the previous SAP is allowed.
Your new SAP must be DOT-qualified—not just any counselor or therapist.
You must fully restart the process with the new SAP.
Attempting to switch SAPs for a “lighter” plan may raise red flags with employers.
Why Choose AACS Counseling?
At AACS Counseling, we understand how crucial a smooth, respectful, and legally sound SAP process is. We offer:
DOT-compliant online evaluations
Fast appointment scheduling
Full support from assessment to follow-up
Nationwide availability for CDL drivers and other DOT-covered employees
Ready to Switch Your SAP Provider?
We’re here to help you start fresh—with professionalism, compliance, and care.
👉 Contact us today:
🌐Change SAP provider DOT
📧 info@aacscounseling.com
📞 800-683-7745